b
bloomiris

Bloomiris.

@bloomiris

Bilingual Admin Pro : 5 Years in Hotel Management

Giappone
Giapponese, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
With five years of experience in the hospitality industry, I have built a versatile career ranging from bilingual guest relations to management as an Assistant Manager. My expertise lies in balancing high-level front-facing duties—such as tourist concierge services and complex complaint resolution—with meticulous back-office operations, including sales management and workflow optimization. I am dedicated to providing "on-site-aware administrative support" that enhances both operational efficiency and guest satisfaction.... Continua a leggere

Competenze

b
bloomiris
Bloomiris.
offline • 

Consulta i miei servizi

Assistenza generale
I will be your bilingual executive assistant for the japanese market
A partire da700 USD / progettoMaggiori dettagli

Esperienza lavorativa

TKP Corporation

Full time • 8 yrs 4 mos

Assistant Manager

Jun 2024 - Present • 2 yrs

Hotel Operations & Management ・Operational Leadership: Manage daily hotel operations and oversee staff, including international employees. ・Process Design: Developed a comprehensive training manual and multilingual guides for inbound guests (80% of total guests). ・Strategic Support: Handle revenue management support, shift scheduling, and emergency decision-making as the on-site person in charge.

Front Office Supervisor

Feb 2020 - Present • 6 yrs 4 mos

【City Hotel & Medical Recovery Facility Support】 ・Crisis Management: During the COVID-19 pandemic, managed the conversion of the hotel into a medical recovery facility, handling logistics for supplies and internal communication protocols. ・Bilingual Support: Provided high-level concierge and complaint resolution services for international visitors.

Prior Experience (Trade & Admin)

SONY Interactive Entertainment Inc. / Grato Corporation • Full time

Mar 2017 - Aug 2019 • 2 yrs 5 mos

・Trade Affairs & Logistics: Handled import/export documentation, shipment scheduling, and inventory coordination at Sony Interactive Entertainment and a trading firm.