I will be your remote IT helpdesk for windows, mac, and network support

Need an expert IT department without the monthly cost? I am here to solve your technical headaches remotely.

I am a certified IT professional with 5+ years of experience in high-pressure helpdesk environments. Whether your Windows PC is crawling, your VPN won't connect, or you're getting blue screen errors, I provide fast, professional remote assistance using industry-standard tools like AnyDesk, TeamViewer, and Zoho Assist.

What I offer in this Gig:

• OS Troubleshooting: Windows 7-11 and macOS technical support and error fixing.
• Performance Boost: System optimization and "Cleanup" using custom scripts to make your PC feel new again.
• Networking: Setup and troubleshooting of VPNs (FortiClient), Wi-Fi connectivity, and 3CX VoIP.
• Software & Drivers: Installation, configuration, and resolving license conflicts.
• Security: Malware/Virus removal and setting up secure password management (Keeper/LastPass).

Certifications you can trust:

• Google IT Support Professional Certificate
• Diploma in Computer Networking
• IT Support Technical Skills (Udemy)

I pride myself on clear communication and a "fix-it-first" attitude. Lets get your technology back on track so you can focus on your work.