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Breyanna S
@breyanna_s
Veterinary Medical Administrative Support
Stati Uniti
Inglese
Chi sono
I am a remote-ready administrative and client service professional with over two years of hands-on veterinary medicine experience and two years of veterinary technician education. I am skilled in appointment scheduling, medical documentation, and high-volume service environments. I am known for staying organized and communicating calmly with clients to support clinical and administrative workflows.
Competenze
Breyanna S
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza generale
I will veterinary virtual assistant and client support
Esperienza lavorativa
Veterinary Assistant @ Honey Hill Animal Hospital (Private Practice)
Mar 2024 - Present • 2 yrs 7 mos
• Support both front-office and clinical workflows in a busy veterinary hospital, combining reception, client service, technician-assistance, and administrative responsibilities. • Communicate with pet owners by phone and in person, gather histories, provide routine client education, relay approved care instructions, and help address questions with professionalism and empathy. • Assist with appointment flow, patient intake, record documentation, SOAP notes, follow-up communication, and coordination between clients, technicians, and veterinarians. • Perform hands-on technician-support duties including anesthesia monitoring, bandage care, patient handling, kennel support, and assistance with small- and large-animal cases. • Maintain accurate information while managing competing priorities in a fast-paced medical environment where communication, confidentiality, and attention to detail are essential.
Customer Service Representative
Arise
Jan 2019 - Present • 7 yrs 9 mos
• Provide remote customer support in a structured call center environment while working independently from a home office. • Handle customer questions, document interactions accurately, navigate multiple systems, follow client procedures, and maintain professional communication across service contacts. • Demonstrate schedule discipline, self-management, troubleshooting, de-escalation, and the ability to learn client-specific workflows and technology quickly.
