
Brittney A
Assistant Property Manager
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Disaster inspector
FEMA
Jan 2024 - Mar 2026 • 2 yrs 2 mos
Disaster Inspector/Adjuster — FEMA Conducted on-site inspections of disaster-damaged residential properties to assess structural, personal property, and habitability damage in support of FEMA's Individual Assistance program. Documented inspection findings using FEMA's mobile inspection software, capturing photos, measurements, and damage narratives to support accurate eligibility determinations for federal disaster assistance. Interviewed disaster survivors with empathy and professionalism under high-stress, post-disaster conditions, clearly explaining the inspection process and required documentation. Managed a caseload of [X] inspections per week across [county/region], consistently meeting FEMA's strict turnaround deadlines. Applied federal disaster assistance guidelines with precision, ensuring inspection accuracy and minimizing appeals and reinspection requests. Coordinated with FEMA supervisors, local emergency management officials, and fellow field adjusters to prioritize inspections in high-need or hard-to-reach areas. Adapted quickly to shifting deployment locations and disaster types (hurricane, flood, wildfire, etc.), often working extended hours in demanding field conditions.