Victor O

Digital Workflow Designer & Automation Coach

WorkOtter • Full time

Jul 2024 - Present • 1 yr 11 mos

Designed end to end digital workflow systems for small and medium businesses looking to replace manual processes with reliable automated solutions. Coached business owners and their teams on how to understand, manage, and expand their automation systems independently after project completion. Built a strong reputation for delivering automation solutions that created real measurable improvements in daily operations, client response times, and overall business efficiency.

AI Automation Specialist

Freelancer.com • Freelance

Jan 2023 - Present • 3 yrs 5 mos

As an AI Automation Specialist, I design and implement workflow automation systems that help businesses eliminate repetitive manual tasks and operate more efficiently. My work focuses on building automated solutions using platforms such as Make.com, n8n, Airtable, Notion, and AI tools like ChatGPT. I create systems for lead capture, CRM management, email outreach automation, and data synchronization between different business applications. These workflows allow businesses to automatically collect leads, track conversations, send follow-up emails, and manage customer information without manual input. I also integrate tools such as Google Sheets, Gmail, and other APIs to create seamless automation pipelines that improve productivity and reduce operational workload. My goal is to help businesses build scalable systems that save time, increase efficiency, and allow teams to focus on growth instead of repetitive administrative tasks.

AI Powered Business Automation Expert

People Per Hour • Freelance

Jan 2019 - Dec 2020 • 1 yr 11 mos

Partnered with ambitious business owners across e-commerce, coaching, and professional services to identify their biggest operational bottlenecks and replace them with intelligent AI powered automation systems. Built end to end automated pipelines that handled lead qualification, customer onboarding, appointment scheduling, payment collection, and post sale follow up sequences without any manual intervention. Delivered consistently outstanding results that transformed how client businesses operated and freed up significant time for strategic growth activities.