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Fiverr Pro
Italiano
$
USD
Burge D
@burge_drill
Customer Service Support Chatbot Specialist
Italia
Inglese, Italiano, Olandese
Chi sono
Hello! My name is Burge. I am a Customer Support Chatbot Specialist helping businesses automate conversations, improve customer experience, and provide 24/7 support. I build intelligent AI chatbots for websites, eCommerce stores, SaaS platforms, and service businesses that answer questions, capture leads, book appointments, and streamline customer interactions. My focus is creating reliable, user-friendly chatbot solutions that save time, reduce support workload, and help businesses scale while delivering exceptional customer satisfaction.
Competenze
Burge D
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza clienti
I will provide live chat support virtual assistant, customer care, ecommerce support
Siti web personalizzati
I will build hotel booking website with booking sync, reservation system, hotel saas
Portfolio
Esperienza lavorativa
Digital Solutions Agency
diginights • Freelance
Nov 2025 - Feb 2026 • 3 mos
I developed and optimized customer support automation systems for businesses seeking scalable support solutions. Built conversational AI chatbots capable of handling FAQs, customer inquiries, appointment bookings, and lead qualification processes. Worked closely with business owners to improve customer journeys, automate repetitive tasks, and increase customer satisfaction through intelligent support systems. Assisted in chatbot testing, workflow optimization, and performance monitoring to ensure reliable user experiences. Supported multiple client projects across eCommerce, SaaS, healthcare, and professional service industries.
AI Automation & Chatbot Consultant
Golduck Swap • Freelance
Jul 2024 - Sep 2024 • 2 mos
Provided AI automation and chatbot consulting services for startups, eCommerce brands, and service-based businesses. Designed automated customer support systems that reduced response times and improved customer engagement. I then Implemented chatbot workflows for lead capture, appointment scheduling, customer onboarding, and support ticket routing. Integrated chatbots with CRM platforms, email marketing tools, and messaging channels to create seamless customer experiences. Collaborated with clients to identify automation opportunities, streamline support operations, and improve overall business efficiency through AI-powered solutions.
Customer Support Chatbot Specialist
Digivoice • Part time
May 2023 - Jul 2023 • 2 mos
I designed and implemented AI-powered customer support chatbots for businesses across eCommerce, SaaS, and service industries. Developed conversational AI solutions that automate customer inquiries, lead qualification, appointment booking, FAQ handling, and support workflows. I also integrated chatbots with websites, CRM systems, WhatsApp, Messenger, and business tools to improve customer engagement and reduce response times. Optimized chatbot conversations, automated support processes, and enhanced customer experiences through intelligent workflow automation. Lastly I delivered customized chatbot solutions using ChatGPT, AI automation platforms, and conversational AI technologies, helping businesses provide reliable 24/7 customer support while increasing operational efficiency and customer satisfaction.
