Glai

Safety Officer 2 / Accredited Pollution Control Officer

Apr 2025 - Sep 2026 • 1 yr 5 mos

• Implemented and improved Environmental, Health, and Safety (EHS) policies, procedures, and management systems in compliance with company and legal requirements. • Facilitated and prepared Emergency Response Team (ERT) and Occupational Safety and Health (OSH) Committee meetings, toolbox talks, safety orientations, EHS training, employee engagement, and Corporate Social Responsibility (CSR) activities. • Conducted daily safety inspections, hazard identification, risk assessments, and workplace walk-throughs. • Addressed safety concerns, non-conformities, and policy violations by coordinating with cross-functional departments and implementing corrective and preventive actions. • Coordinated emergency preparedness activities, including fire and earthquake drills. • Maintained EHS records, reports, training documentation, and compliance documents through effective document control. • Prepared and submitted quarterly Self-Monitoring Reports (SMRs) to the Department of Environment and Natural Resources (DENR). • Managed and renewed environmental permits and licenses, monitored waste management, and ensured regulatory compliance.

Customer Service Specialist

Jan 2025 - Apr 2025 • 3 mos

• Communicated with global hubs and internal teams to address inquiries, resolve concerns, and provide timely updates and follow-ups regarding case status, technical issues, and order progress. • Maintained accurate records and documentation of customer concerns and resolutions. • Monitored cases and ensured appropriate follow-up until concerns were addressed.

Technical Back Office Support

Jan 2024 - Jan 2025 • 1 yr

• Reviewed and assessed dental intra-oral digital impressions received from global hubs before processing it in creation of purchase order • Coordinated with global hubs to request new scans when necessary. • Maintained accurate case documentation and monitored pending actions through completion. • Escalated technical concerns and provided timely updates to support efficient case resolution.