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Chi sono
I am an experienced eCommerce customer support agent specialized in Shopify and multi-platform stores. I handle live chat and email support, including order tracking, payments, refunds, and post-purchase issues. I manage 5–10 conversations simultaneously with a 1–3 minute response time and a 4.4/5 rating. I work with Shopify, Amazon, eBay, WooCommerce, Etsy, and more, and support customers via Instagram, Facebook, TikTok, Twitter (X), Pinterest, WhatsApp, and Messenger. My focus is fast, clear, and empathetic support that improves customer satisfaction.... Continua a leggere