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UGC Creator
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Patient Care Coordinator
Not Found • Full time
Sep 2018 - Feb 2026 • 7 yrs 5 mos
I worked directly with patients on a daily basis, helping them understand treatment plans, coordinating appointments, refills, care plans, and guiding them through complex healthcare information in a clear and reassuring way. This role strengthened my ability to communicate with empathy, build trust quickly, and simplify complex information for others. It also developed my problem-solving and storytelling communication skills, which I now apply to creating authentic and engaging UGC content for brands.