
Catia Silva
Senior Administrative Specialist and Excel Data Optimization Expert
Competenze

Consulta i miei servizi

Esperienza lavorativa
Freelancing Career
Full time • 4 yrs 5 mos
Administrative Assistant | Quality Department
Apr 2026 - Present • 4 mos
Providing high-level virtual assistance, Microsoft Excel data cleaning, Power Query automation, and administrative back-office support for international clients.
Customer & Financial Back-Office Specialist
Oct 2024 - Mar 2026 • 1 yr 5 mos
- Handled billing control and auditing, managing NPS quality metrics and root-cause claim analysis. - Managed documentation for credit analysis, financing approvals, and financial risk assessment. - Processed and interpreted operational data using SAP ERP and MS Office tools to support decision-making.
Administrative Specialist & Billing Auditor
Feb 2022 - Oct 2024 • 2 yrs 8 mos
- Performed meticulous financial data auditing and daily cash register error reconciliation. - Managed client accounts receivable, debt tracking, and health insurance billing compliance. - Optimized internal procedures using advanced MS Office tools and CRM database management.