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Marriott International
Full time • 2 yrs 8 mos
Accounting Clerk
Sep 2026 - Present • 2 mos
- Processing daily financial transactions, including invoices, payments, and expense records, ensuring accuracy and timely posting. - Maintaining and updating financial records, reconciled accounts, and assisting with resolving discrepancies. - Preparing financial reports and supporting documentation using Microsoft Excel and accounting systems. - Assisting the Finance team with month-end closing, document verification, and other accounting-related administrative tasks.
Guest Services Agent
Mar 2024 - Sep 2026 • 2 yrs 6 mos
- Deliver high-quality guest services, ensuring a seamless and personalized experience throughout the guest journey - Process payments, folios, and billing adjustments through the PMS, ensuring compliance with financial and audit standards - Handle reservation modifications, upgrades, and special requests directly within the PMS to maximize guest satisfaction and revenue opportunities - Ensure data accuracy, confidentiality, and adherence to system procedures and brand standards - Support training of new staff on PMS functions and front office procedures when required
Front Desk Agent
Accor • Full time
May 2023 - Feb 2024 • 9 mos
- Provided courteous and efficient front desk services, ensuring a positive and welcoming experience for all guests - Managed check-in and check-out procedures, room assignments, and guest verification in accordance with company policies - Processed payments, billing adjustments, and cash handling with a high level of accuracy and accountability - Coordinated with housekeeping and maintenance teams to ensure room readiness and address guest issues in a timely manner - Maintained detailed and accurate guest records, ensuring confidentiality and data protection compliance