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Anja
@change_it_
Gorgias and AI Agent Expert for Smarter, Scalable Customer Support
Germania
Inglese, Tedesco
Chi sono
Hi,
I’m a Gorgias Partner & AI Agent Expert with 12+ years in Customer Service and CX Operations, helping DTC e-commerce brands build smarter, more scalable support operations.
I specialize in Gorgias setup & optimization, AI Agent implementation, automation, CX audits, workflows, and support operations, with particular experience in supplement and subscription brands.
My focus is simple: reduce repetitive support, improve efficiency, and build systems that scale without automatically adding headcount.
Competenze
Anja
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Pianificazione e impostazione
I will build your gorgias helpdesk foundation from scratch
Pianificazione e impostazione
I will audit your gorgias setup and show you what to fix first
Portfolio
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slaynu
Stati Uniti
We brought Anja in before launch, which turned out to be the right call. Starting from scratch, she built our entire Gorgias setup, including channels, rules, views, contact reasons, and training videos so the team could hit the ground running. She also reviewed our FAQs and delivered a CS handbook that...
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