Chinelle H

Virtual Assistant and Recruiting Specialist

Freelance • Freelance

May 2021 - Present • 5 yrs

I provide comprehensive administrative and operational support through executive calendar and inbox management, customer service via email and phone, and coordination of meeting preparation, documentation, and follow-ups. Manage HR processes including onboarding, offboarding, and recruiting services with candidate tracking, while also developing process documentation and standard operating procedures to improve efficiency. Additionally, I provide social media management, handle customer support inquiries, and maintain accurate data entry, reporting, and organizational systems. Started part time in 2021, it is now my full time.

Recruitment Division Chief

State Government • Full time

Jan 2018 - Jun 2025 • 7 yrs 5 mos

Led full-cycle recruitment across high-volume, technical, and specialized roles, partnering with hiring managers to design effective selection strategies and deliver a seamless candidate experience. Conducted structured screenings, coordinated interviews, and managed reference checks while providing data-driven hiring recommendations that improved time-to-fill and process consistency. Oversaw recruitment analysts and ensured accurate applicant tracking and compliance through systems like NeoGov and internal HRIS, producing metrics and audit reports to support workforce planning. Developed strategic sourcing initiatives through universities, career events, and digital platforms to build diverse talent pipelines, while applying inclusive hiring authorities. Provided leadership, coaching, and operational support across HR functions, including compliance, reporting, and collaboration on workforce development and diversity initiatives.

Sales and Distribution Clerk

Federal Government • Full time

Jan 2013 - Jan 2018 • 5 yrs

Design and maintain workflows, checklists, and systems to optimize recruitment and administrative operations while managing complex, time-sensitive transactions with high accuracy in a high-volume environment. Coordinate customer inquiries and resolve issues with confidentiality and compliance, maintain operational accuracy, inventory oversight, and required documentation. Demonstrate strong multitasking skills by balancing customer service, administrative responsibilities, and adherence to process and compliance standards.