
Claudia P
Bilingual Interpreter, Translator Virtual Assistant
Competenze

Consulta i miei servizi

Esperienza lavorativa
Interpreter - Medical, Insurance, Financial
Propio • Freelance
May 2026 - Present • 4 mos
• Provide consecutive interpretation (English–Spanish) across medical, financial, and insurance settings. • Ensure accurate, culturally appropriate communication between parties in real-time sessions. • Maintain confidentiality and professionalism throughout all interpreted interactions. • Adapt terminology and register to suit different client profiles and contexts. • Work remotely across U.S. time zones with consistent availability and reliability.
Customer Service Representative
Teleperformance • Full time
Aug 2024 - Dec 2025 • 1 yr 4 mos
• Assisted English-speaking clients with technical and account inquiries in a high-volume call center environment. • Applied active listening and clear communication skills to resolve complex issues efficiently. • Consistently met performance benchmarks while maintaining empathetic, professional interactions. • Used Salesforce and NICE daily for case management and customer support.