
Claudia G.
Project Manager Product Owner
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Full time • 3 yrs 1 mo
Project Manager | ReadinessIT (for ENTEL Chile & Peru)
Dec 2023 - Dec 2025 • 2 yrs
Led Application Development and Maintenance (ADM) projects and spearheaded the strategic technology migration of microservices to OutSystems across Chile and Peru. Key Accomplishments: ✔ Design of Rollout Strategy: Spearheaded the end-to-end strategic planning and execution for the migration of legacy microservices to OutSystems across two countries (Chile and Peru), resulting in enhanced system scalability and a significant reduction in technical debt. ✔ IT Project Management (ADM Focus): Managed the Application Development and Maintenance lifecycle for critical telecom services, ensuring 100% compliance with delivery timelines and organizational quality standards. ✔ Cross-Functional Team Leadership: Orchestrated and mentored multidisciplinary teams through complex technical delivery phases, maintaining high morale and achieving all defined project milestones. ✔ Operational Continuity: Directed incident management and prioritization for production environments, successfully maintaining the operational stability of high-traffic business applications. ✔ Stakeholder Facilitation: Acted as a strategic bridge between business units, technical engineers, and external vendors, successfully aligning expectations and adapting work plans to accommodate scope changes without compromising deadlines.
Product Owner | ReadinessIT (OutSystems Internal Product & Workday HR)
Jan 2023 - Nov 2023 • 10 mos
Managed the internal OutSystems product for HR experience integration and collaborated on the global implementation of the Workday HR platform. Key Accomplishments: ✔ Roadmap Strategy: Facilitated the product lifecycle by integrating stakeholder feedback to optimize the roadmap, ensuring a seamless UX for OutSystems employees. ✔ Agile Delivery: Partnered closely with engineering teams to ensure the delivery of high-value incremental releases. ✔ Global Collaboration: Conducted AS-IS and TO-BE process mapping in collaboration with teams in Portugal and the USA for the Workday HR rollout.
Product Owner | ReadinessIT (Wesleyan Project - UK)
Jan 2022 - Apr 2022 • 3 mos
Product leadership for Wesleyan, a prestigious UK financial institution, focusing on digital solutions for medical and educational professionals. Key Accomplishments: ✔ Strategic Backlog Management: Orchestrated the definition, refinement, and prioritization of the product backlog, ensuring seamless synchronization between Agile teams in the UK and Portugal. ✔ User-Centric Research: Led user interview sessions to extract critical insights and feedback, directly influencing the product roadmap and feature usability. ✔ End-to-End Product Support: Facilitated the entire product lifecycle, maintaining strict alignment between business objectives and the high expectations of UK-based stakeholders