
Colin O
Multidisciplinary Builder Developer
Competenze

Consulta i miei servizi

Esperienza lavorativa
Tech Support
Staples • Full time
Jan 2019 - Dec 2023 • 4 yrs 11 mos
Ran technical support and computer repair operations. Handled product demonstrations, sales, and inventory management for the technology department.
Specialist
Apple • Full time
Jan 2013 - Dec 2019 • 6 yrs 11 mos
Apple-certified mobile technician responsible for diagnosing and repairing iOS devices. Recognized as a top performer, ranking in the top 5 for annual sales out of a team of over 100 colleagues.
Tier 1 Technical Support
Netflix • Full time
Jan 2008 - Dec 2010 • 2 yrs 11 mos
Provided hardware and software support via phone and web. Maintained a 97% customer satisfaction rate while operating at the highest productivity tier.