
Loissa O
Customer Support, Lead FollowUp and eCommerce VA
Competenze

Consulta i miei servizi

Esperienza lavorativa
Content Writer
Self Employed • Freelance
Dec 2014 - Present • 11 yrs 8 mos
I write content people actually want to read and that businesses can actually use. From SEO-friendly blog posts to website and product copy, I turn ideas into clear, compelling content that grabs attention, builds trust, and drives action.
Customer Service Consultant - Email & Chat
italki
Mar 2023 - Feb 2024 • 11 mos
I handled email support, tackled customer questions and tricky issues, and turned confusing problems into clear, helpful solutions. The goal? Less customer frustration, better support, and a smoother experience for users around the world.
Snippet Writer
Self Employed • Full time
Mar 2014 - Oct 2015 • 1 yr 7 mos
Worked for Thumbtack, a San Francisco-based start-up, to craft concise, click-worthy search snippets for service posts.