c
crisafonso

Cristina A

@crisafonso

CS Leader

Portogallo
Portoghese, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Customer Success leader and organisational transformation specialist with 15+ years in technology. I help early-stage B2B companies build Customer Success functions that drive retention and growth.... Continua a leggere

Competenze

c
crisafonso
Cristina A
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza generale
I will be your dedicated virtual assistant
A partire da50 USD / progettoMaggiori dettagli
Ricerca online generica
I will manage your CRM, data entry and research
A partire da50 USD / progettoMaggiori dettagli

Esperienza lavorativa

Microsoft

Microsoft

Full time • 2 yrs 8 mos

Retail Program Manager

Feb 2016 - Nov 2016 • 9 mos

Led retail technology programmes within the Microsoft ecosystem, coordinating cross-functional delivery across partners and field teams.

EMEA Field Engagement Manager - Digital Product Distribution - EMEA Retail Sales & Marketing

Jul 2014 - Dec 2015 • 1 yr 5 mos

Managed EMEA-wide digital distribution initiatives across multiple markets, aligning sales, marketing and retail operations. Responsible for field enablement across regional retail environments. Coordinated multi-country digital product launches. Strengthened execution consistency across EMEA retail channels

Digital Product Distribution Lead for Western Europe

Dec 2013 - Jun 2014 • 6 mos

Led EMEA retail digital distribution programs across 12 markets. Managed cross-functional engagement between sales, marketing and field teams. Delivered digital product rollouts across multi-country retail ecosystem