c
crvroproof

Christopher R

@crvroproof

Software Troubleshooting And AI Workflow Specialist

Stati Uniti
Inglese, Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
A lot of people are building things with AI now, but eventually they hit a problem they can’t get past. Maybe your app breaks, a button stops working, an automation fails, or the original builder is gone. That’s where I come in. I reproduce the problem, identify what’s actually wrong, repair it, and test the same problem again to prove the fix works. I work with websites, apps, scripts, automations, integrations, spreadsheets, and AI-built projects using Python, JavaScript, APIs, Git/GitHub, and AI-assisted development. Don’t just tell me it’s fixed — prove it.... Continua a leggere

Competenze

c
crvroproof
Christopher R
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Correzione di bug
I will fix your website or web app bug and prove the fix works
A partire da25 USD / progettoMaggiori dettagli

Esperienza lavorativa

other

other

Part time • 14 yrs 2 mos

Senior Customer Support & Automation Specialist

Jul 2025 - Present • 1 yr 4 mos

Built and improved customer support workflows in Freshdesk, including intake, automated triage, tagging, routing, escalation criteria, and knowledge-based resolution paths. Troubleshoot customer setup and product issues, document solutions, and escalate complex cases with clear technical context. Also created support documentation, RMA workflows, and automation processes designed to improve reliability and reduce repeat issues.

Senior GIS/Cadastral Technician

Jan 2014 - Present • 12 yrs 10 mos

Manage complex, accuracy-critical technical workflows involving GIS, cadastral data, documentation, QA, and process improvement. Built a Python/Flask SOP Search Hub to centralize procedures and reduce repeated escalations. Automated QA workflows in Python to compare outputs, identify discrepancies, and flag issues for review. Led adoption of knowledge-management tools, documentation standards, and training across staff.