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customercare24

MEHNAZ AKHTAR

@customercare24

"Support That Builds Trust"

Pakistan
Inglese, Urdu, Punjabi
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Customer Support Specialist with 5+ years of freelance and customer-facing experience. I provide professional Email & Live Chat Support, Ticket Management, Order Management, Order Tracking, Shipping Support, Returns, Refunds, Cancellations and Customer Assistance. I have practical knowledge of Shopify, Zendesk, Gorgias, Freshdesk, Intercom and Slack. I focus on fast responses, clear communication, problem-solving, customer satisfaction and following business support guidelines to deliver a smooth customer experience.... Continua a leggere

Competenze

c
customercare24
MEHNAZ AKHTAR
offline • 

Consulta i miei servizi

Assistenza clienti
I will provide professional email and live chat customer support
A partire da5 USD / progettoMaggiori dettagli
Assistenza clienti
I will provide shopify customer support, live chat and email support
A partire da5 USD / progettoMaggiori dettagli

Esperienza lavorativa

Hyundai

Customer Support Agent

Hyundai • Full time

Sep 2023 - Dec 2025 • 2 yrs 3 mos

Handled customer inquiries through email and live chat, resolved customer issues, managed support tickets, provided order updates, and ensured timely, professional communication while following company policies.