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CXSystemsLab
@cxsystemslab
CX Systems and SOP Designer
Canada
Francese, Hindi, Inglese, Bengali
Chi sono
CX specialist with 4 years of leadership at Sephora. Managed teams of 8–15, trained 20+ staff, supported $10K+ daily operations, and maintained 90%+ customer satisfaction. I create SOPs, customer service scripts, training guides, and workflows that reduce escalations and improve efficiency. I build CX systems that help beauty, retail, and e‑commerce brands deliver exceptional service.
Competenze
CXSystemsLab
offline •
Consulta i miei servizi
Efficienza di business e automazioni
I will audit your customer experience system and fix workflow gaps
