Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Daisy Shrestha
@daisy_shrestha
Customer Experience and Retail Professional
Nepal
Inglese, Hindi, Nepalese
Chi sono
Customer-focused professional with 4+ years of experience across luxury retail, customer support, MIS coordination, and program management. Proven track record of delivering premium customer experiences, managing front-desk and sales operations, and supporting data-driven decision-making through accurate MIS reporting. Skilled at building strong client relationships, resolving issues
efficiently, and driving business growth through consistent service excellence and operational efficiency.
Competenze
Daisy Shrestha
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
copia incolla
I will do fast data entry, web research, and lead generation
Messaggi social e Banner
I will design anything in canva
Esperienza lavorativa
MIS Officer & Customer Relationship Officer (Internship)
Tata • Full time
May 2026 - Sep 2026 • 4 mos
• Supported MIS reporting by compiling, organizing, and maintaining accurate operational and sales data. • Prepared regular MIS reports and dashboards to support management decision-making. • Coordinated with cross-functional teams to ensure timely and accurate data entry and reconciliation. • Used MS Excel and internal systems to track key performance metrics and flag discrepancies. • Managed customer relationships by addressing queries, coordinating follow-ups, and ensuring a positive service experience. • Liaised between customers and internal departments to ensure timely resolution of concerns.
Retail Sales & Customer Experience Associate
Swarovski • Full time
Dec 2021 - Dec 2024 • 3 yrs
• Delivered premium customer experiences aligned with Swarovski's luxury brand standards. 2022 – 2024 • Managed front-desk operations, sales transactions, and POS systems with accuracy and efficiency. • Actively supported and contributed to store sales targets through personalized product recommendations. • Built strong customer relationships, driving repeat visits and brand loyalty.
