Fawaz T

GoHighLevel CRM & Marketing Automation Specialist

Freelance Web Designer • Freelance

Jun 2025 - Present • 1 yr 2 mos

Specialized in designing, implementing, and optimizing GoHighLevel CRM and marketing automation systems that help businesses streamline operations, improve customer engagement, and scale efficiently. Experienced in creating customized CRM environments tailored to the unique goals of agencies, service providers, local businesses, coaches, consultants, healthcare practices, and growing companies seeking to automate their sales and marketing processes. Responsible for building and managing sales pipelines, lead capture systems, appointment booking workflows, customer onboarding processes, and opportunity tracking systems that improve visibility and increase conversion rates. Developed advanced email marketing campaigns, SMS marketing sequences, automated follow-ups, missed call text-back systems, and lead nurturing workflows that reduce response times and improve customer retention. Designed and deployed high-converting landing pages, websites, forms, surveys, calendars, membership areas, and sales funnels optimized for lead generation and customer acquisition. Integrated third-party applications, payment gateways, APIs, webhooks, and AI-powered solutions to create seamless business workflows and eliminate repetitive manual tasks. Extensive experience with workflow automation, reputation management systems, review generation campaigns, conversation management, reporting dashboards, and performance tracking tools that provide businesses with actionable insights and improved operational efficiency. Collaborated closely with business owners and agencies to understand business objectives and develop scalable automation solutions that increased productivity, improved customer experiences, reduced administrative workload, and supported sustainable long-term business growth through intelligent CRM and marketing automation strategies.

AI Automation Specialist | n8n & Vapi AI Expert

Udemy • Freelance

Feb 2025 - Present • 1 yr 6 mos

I specialize in designing and implementing AI-powered automation systems that help businesses reduce manual work and improve operational efficiency. My expertise includes building advanced n8n workflows, Vapi AI voice agents, AI chatbots, CRM automation, API integrations, and intelligent business processes. I have helped startups, agencies, and entrepreneurs automate lead generation, customer communication, appointment booking, and workflow management using modern AI tools. My solutions focus on scalability, reliability, and real business results. Key achievements include developing automated AI calling systems, integrating multiple platforms through APIs, optimizing workflow automation, and creating custom AI solutions that save businesses time and increase productivity.