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Italiano
$
USD
Daniel Wang
@dannyonthis
Business Operations Specialist, SOP and Process Documentation
Stati Uniti
Inglese
Chi sono
I help small service businesses get out of their own heads. If your operations run on tribal knowledge — things that live in someone's memory and walk out the door when they leave — I turn that into clean, structured SOPs your whole team can follow.
Background in business operations and process design. I've worked across client onboarding, team workflows, and operational audits for small businesses.
I work entirely async — no calls required. You fill out a short intake form, I do the work, you get a professional document.
Competenze
Daniel Wang
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Efficienza di business e automazioni
I will create professional sops and process documentation for your small busines
Esperienza lavorativa
Operations Manager
CBS
Sep 2016 - Present • 9 yrs 8 mos
I help small businesses document their core processes and build operational systems that scale. My work covers client onboarding, team workflows, and standard operating procedures — turning institutional knowledge into clear, structured documentation that any team member can follow.
Director of Operations
Verizon
Dec 2002 - Jun 2016 • 13 yrs 6 mos
Led operational processes and workflow systems across business units at Verizon. Responsible for documenting and standardizing procedures, managing cross-functional teams, and ensuring consistent execution at scale. Developed and maintained process documentation used across multiple departments.
