Danusha N

Virtual Assistant

Fiverr • Full time

Sep 2022 - Present • 3 yrs 10 mos

I am a skilled Short-Term Rental Listing Specialist with hands-on experience managing properties across Airbnb, Booking.com, Vrbo, Agoda, and Expedia. I specialize in creating high-quality listings, structuring OTA-compliant content, and setting up parental and child listings to ensure proper property organization and strong platform performance. I have experience working with channel managers and PMS systems, handling rate plans, promotions, and commission strategies. My expertise includes crafting compelling titles, detailed property descriptions, house rules, amenity structuring, and guest communication templates tailored to each platform’s requirements. I have primarily worked with properties located in the USA, UAE, and UK, managing apartments, villas, guesthouses, and hotel-type listings. I focus on clear communication, platform compliance, and revenue-oriented optimization to help property owners present their listings professionally and competitively.

Short-Term Rental & Villa Manager

Tourism Sri Lanka • Full time

Nov 2014 - Sep 2022 • 7 yrs 10 mos

I worked in the tourism and hospitality industry in Hikkaduwa, Sri Lanka, managing villas, short-term rental properties, and hotels. My role involved overseeing daily operations, handling bookings, coordinating with staff, and ensuring smooth guest experiences from check-in to check-out. I was responsible for managing online reservations, updating availability, communicating with guests, supervising housekeeping and maintenance teams, and maintaining property standards. I also assisted with rate management, occupancy planning, and improving overall guest satisfaction. Through this experience, I developed strong operational, communication, and problem-solving skills while ensuring properties maintained high service standards in a competitive tourism market.