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darynaboiarko

Daryna

@darynaboiarko

Client Onboarding and Workflow Systems

Ucraina
Inglese, Ucraino
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Running your business through DMs, spreadsheets, and scattered notes can quickly become messy. I build simple client onboarding and workflow systems for service-based businesses using Fillout, Make, Google Sheets, Slack, and Wix. My systems help businesses organize inquiries, automate follow-ups, manage workflow statuses, and keep daily operations structured without complicated CRM setups. Background in multi-location operations management helps me build workflows that are practical, realistic, and easy to manage.... Continua a leggere

Competenze

d
darynaboiarko
Daryna
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Programmazione e tecnologia
I will build a client onboarding and workflow system
Programmazione e tecnologia
I will build a google sheets CRM for lead tracking and follow ups

Esperienza lavorativa

Multi-Location Coffee Shop Operations Manager

Coffee • Full time

Mar 2025 - Oct 20257 mos

Managed day-to-day operations across multiple coffee shop locations with teams of 15–20 employees. Responsible for operational coordination, staff onboarding, workflow organization, and process management in a fast-paced service environment. Conducted hiring, interviews, training, onboarding, and performance evaluations for new staff members. Organized operational assessments and monitored training progress across locations. Worked extensively with Google Sheets for payroll calculations, labor cost tracking, operational reporting, workflow coordination, and internal management processes. Improved and maintained complex spreadsheet systems with formulas, operational tracking, and reporting structures. Managed labor optimization, staffing coordination, and shift coverage between locations during high-demand periods. Participated in inventory analysis, operational audits, and issue resolution processes, including stock discrepancies, reporting checks, and workflow corrections. Assisted with opening and operational setup of new coffee shop locations, including franchise support, POS system setup (Poster), digital menu management, onboarding workflows, and operational preparation. Helped organize large-scale festival and event operations, including staffing coordination, equipment logistics, inventory planning, supplier communication, and on-site operational management during high-traffic events. Collaborated with suppliers and external partners, supported menu updates and operational improvements, and handled daily operational problem-solving across multiple locations.