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Chi sono
I turn raw data into clear, decision-ready KPI dashboards and reports. With years of hands-on experience in operations analytics for contact centers and sales teams, I build tools that managers actually use: performance scorecards, productivity and quality tracking, sales funnels, targets vs. actuals, and automated monthly reports. I work in Excel and interactive HTML dashboards, with clean design and formulas you can trust. Clear communication, fast delivery, and full confidentiality of your data.... Continua a leggere