Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Dawood A
@dawood7a
Ecommerce Specialist Customer Support Tech Support Email Chat and Chargebacks
Pakistan
Inglese, Spagnolo, Olandese, Tedesco, Italiano, Francese
Chi sono
Hi, I’m Dawood Asghar, a Customer Support Specialist with a Master’s degree in Information Technology. I help Shopify and eCommerce website owners manage customer support through email and live chat. I handle order processing, tracking, refunds, cancellations, and chargebacks efficiently. I focus on fast response times, clear communication, and customer satisfaction. Skilled in tools like Shopify, Zendesk, Gorgias, and Freshdesk. Let me help you provide a smooth and professional experience to your customers.
Competenze
Dawood A
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza clienti
I will be your full time customer service and support representative
Assistenza clienti
I will win chargeback disputes for klarna, paypal, and shopify
Portfolio
Esperienza lavorativa
Customer Support & Technical Troubleshooting Specialist
NordKapp • Freelance
Nov 2025 - Mar 2026 • 4 mos
We provide professional customer support and technical troubleshooting services for international e-commerce businesses, specializing in fast response handling, issue resolution, and customer satisfaction. Our role includes managing high volumes of customer inquiries via email and live chat, resolving technical issues, and ensuring a smooth customer experience from order to after-sales support.
