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Chi sono
Hospitality professional with 6+ years of experience across hotel operations, café management and training. I have run day-to-day operations, led teams of 10+, and trained 300+ candidates for careers in leading hotels.
What I can help with:
Writing SOPs and service standards for cafés, restaurants and hotels
Staff training in F&B service, front office, guest relations and grooming
Operations support: inventory and supply management, team scheduling, complaint handling
Training material and soft-skills modules for hospitality students and new hires... Continua a leggere