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dcarrasco_89

Daniel C

@dcarrasco_89

IT Support Technician

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Chi sono
I am currently working as a Support Technician with a strong motivation to become a DevOps Engineer. I am a Linux and Windows system administrator with skills in Docker, Kubernetes, Ansible, and Git. I am dedicated to improving my technical expertise in cloud technologies and English every day.... Continua a leggere

Competenze

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dcarrasco_89
Daniel C
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Amministrazione del server
I will linux server troubleshooting and technical support
Scrittura tecnica
I will write clear IT documentation, sops and technical reports

Portfolio

Esperienza lavorativa

Self_Employed

Technical Support Engineer

Self Employed • Full time

Aug 2022 - Present4 yrs 1 mo

I work as a Technical Support Engineer at Tedial, supporting media and broadcast production environments. My experience includes Linux systems, Oracle databases, Kubernetes/OpenShift, storage platforms, tape libraries, backup processes, cloud storage integrations, and media workflow applications. I troubleshoot production incidents, analyze logs, review SQL queries, validate services, investigate backup and archive issues, and coordinate with internal teams and customers to resolve technical problems safely. My work also involves preparing clear technical explanations, documenting findings, and communicating recommended actions to clients. This has given me strong skills in problem solving, infrastructure support, system analysis, and customer-focused technical communication.