
Miss Cassengue
Coordination of Delegations and Trade Missions II Administrative Assistant remot
Competenze

Consulta i miei servizi

Portfolio
Esperienza lavorativa
TECHNICAL SUPPORT
ABDELKADIR MOHAMED AMAN • Full time
Jan 2023 - Present • 3 yrs 4 mos
Provided customer support via chat, email, and phone, ensuring efficient problem resolution. Delivered technical support for digital platforms and applications, guiding clients through procedures. Logged and tracked customer requests in CRM systems. Identified opportunities to improve customer support processes. Prepared reports and analyses of customer service performance
REMOTE EXECUTIVE SUPPORT
TUNES & FILHOS • Part time
Nov 2019 - Dec 2022 • 3 yrs 1 mo
Managed calendars, appointments, and meetings for executives and remote teams. Drafted and sent corporate emails; communicated professionally with clients and partners. Organized and tracked projects, tasks, and deadlines using spreadsheets and digital tools. Supported video conferences, including scheduling, preparation, and follow-ups. Conducted online research and compiled information for reports and presentations. Managed CRM systems, maintaining accurate records of leads, clients, and partners. Assisted with digital marketing tasks, including LinkedIn engagement and basic Google Ads administration. Collaborated with international teams and supported various departments in administrative and operational tasks.