Leo De Vita

Founder & CEO @ Thinknova | Expert-Vetted Web Designer @ Upwork | Fiverr Pro | Framer Pro Certified

Upwork • Freelance

Jan 2023 - Present • 3 yrs 4 mos

Founder and CEO of ThinkNova Design, a web design and CRO agency helping founders, startups, and growing brands turn their websites into high-converting growth assets. I lead a team of senior designers, developers, and SEO specialists delivering UX/UI design, conversion rate optimization, landing page design, and full website builds across Framer, Webflow, and WordPress. Over the years we've shipped websites and conversion-focused projects for clients across SaaS, AI, ecommerce, real estate, professional services, and tech, from early-stage startups to established brands scaling their digital presence. What sets ThinkNova apart: every project is built around conversion logic and user behavior, not aesthetic preference. We treat the website as a revenue channel, not a portfolio piece. My role spans strategy, design direction, client relationships, and operations. I work directly with founders and marketing leads to align design decisions with business outcomes.

LATAM Operations Director

ESET • Full time

Nov 2016 - Dec 2022 • 6 yrs 1 mo

As LATAM Operations Manager, my goal was to support and enable the business processes with technology. I lead the teams of SW Development (DevOps), Information Security, IT Infrastructure and End-User Support, Technical Support and Sales Operations. My main responsibilities were: • Plan, define and lead the Information Technology Strategy for LATAM. • 500k - 1MM Budget Management. • Negotiate and manage performance of top vendors' partners such as Amazon, IBM, HP, Oracle, Microsoft, among others. • Lead managers responsible for managing infrastructure and workflow of IT Service Desk incidents and service requests. • IT partnership with Core areas for Business support and development. • Provide IT services and support to 4000+ Channels and Partners. • Enable and support staff development, including performance reviews, educational plans,and all other aspects relating to both the individual goals of the employee and department. My Main Accomplishments were: • Created the Information Security organization and implemented an Information Security Program. • Developed and Implemented an in-house CRM business system that supports and enables speed of the sales processes. • Refreshed old e-stores with new Magento technologies for countries in LATAM region. • Implemented the Qlik Business Intelligence solution. • Certified ISO 9001 for Technical Support and Sales Operations.

Delivery Manager

IBM • Full time

Jul 2007 - Oct 2016 • 9 yrs 3 mos

• Leadership of Local, Regional and Global teams for customers across all markets such as US, Canada, EMEA, APAC and Latin America. • Management of diverse multi-disciplinary teams covering a wide range of technologies such as Midrange (Intel/Citrix/VMWare), Storage, Backup & Restore, Mainframe/AS400, Monitoring, Tools & Automation. • Support to top customers from different industries such as Santander, ICBC, Baxter, Manulife, Novartis, Panasonic, Manpower and others. • Program and Projects' status reports to Directors and Executives. • People Management activities for teams between 20 to 90 employees. • Responsible for Information Security, SLA attainment, Customer Satisfaction, and Service Delivery.