
Devni K
Assistant Quality Assurance Manager
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Esperienza lavorativa
Assistant Manager, Quality Assurance
ALUMEX PLC • Full time
Dec 2024 - Present • 1 yr 5 mos
1. Lead and improve product quality standards aligned with the organizational Quality Management System. 2. Develop and implement SOPs, manuals, policies, work instructions, and technical specifications. 3. Plan and execute incoming, in-process, outgoing, and pre-shipment inspections. 4. Drive continuous improvement and troubleshooting projects using quality tools and techniques. 5. Support and conduct internal and external audits. 6. Promote plant-wide awareness of QMS requirements and compliance culture.
Senior Quality Assurance Executive
AVERY DENNISON • Full time
May 2022 - Dec 2024 • 2 yrs 7 mos
1. Led the Quality Help Desk team handling customer complaints via email, phone, and site visits. 2. Acted as the Voice of the Customer across sales, GDP, technical, and operations teams. 3. Managed claim entry, credit generation, and corrective action follow-ups. 4. Supervised material inspection team, raised NMRs, and coordinated with supply chain for resolution. 5. Delivered technical training for internal staff and external stakeholders. 6. Administered ISO 9001 certification process including SOP drafting, internal audits, and NC follow-ups.
Quality Assurance Executive
CONTRINEX CEYLON • Full time
Jan 2020 - May 2022 • 2 yrs 4 mos
1. Maintained quality standards across incoming, in-process, and final inspection stages. 2. Handled supplier and customer nonconformities and complaints directly. 3. Managed calibration of production instruments and machines. 4. Maintained internal and external calibration records. 5. Supervised shop-floor operators to ensure compliance with quality standards. 6. Served as the neutral lead investigator for customer complaints and dispute resolution.