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Fiverr Pro
Italiano
$
USD
Dheena G
@dheena_g
QA Automation Engineer
India
Inglese, Tamil
Chi sono
I am a QA Automation professional with over 3 years of experience in healthcare operations and process support. I have hands-on expertise in Java, Selenium, Playwright, and API testing, building robust automation frameworks using Page Object Model and CI/CD tools to solve complex technical challenges.
Competenze
Dheena G
offline •
Consulta i miei servizi
Collaudo di software
I will perform manual and automation testing to deliver a bug free website
Collaudo di software
I will perform manual testing, automation testing and bug reporting
Esperienza lavorativa
Senior Process Executive
Cognizant • Full time
Aug 2025 - Present • 1 yr 2 mos
Handle healthcare claims assistance activities while following process guidelines, quality standards and turnaround time requirements. Review and process claim-related information accurately; escalate exceptions and complex cases through appropriate channels. Manage tickets, queries and follow-ups with timely resolution and accurate documentation. Coordinate with internal teams and stakeholders to resolve process issues and minimize delays. Prioritize workload based on urgency and service-level requirements while meeting quality and productivity targets.
Senior Executive
Hexaware Technologies • Full time
Feb 2024 - Jan 2025 • 11 mos
Handled inbound and outbound interactions for international customers, resolving queries, complaints and service requests. Applied issue diagnosis, communication and process adherence to support timely resolution. Worked in a multinational environment requiring accuracy, customer focus and cross-cultural communication.
