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Clear, professional support for formal and official correspondence
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PMO Support HMCTS Reform Programme
Ministry of Justice • Full time
Feb 2019 - Sep 2019 • 7 mos
Provided Programme Management Office (PMO) support for the HMCTS Reform Programme, comprising 12 concurrent projects within the wider Justice Reform initiative. Supported the simplification and restructuring of programme reporting requirements, reducing the volume of reports by approximately 50% while improving clarity, consistency, and content quality. Assisted in the development and implementation of local risk management processes and milestone management frameworks. Created and maintained key programme controls, including milestone trackers, Plan-on-a-Page summaries, and interactive programme organisational charts. Supported the preparation of programme highlight reports in collaboration with the Head of PMO, liaising with Project Managers to gather and consolidate reporting updates. Provided high-level administrative and coordination support, including management of the Programme Director’s diary, creation and maintenance of programme contact lists, and development of a comprehensive programme induction pack to ensure all mandatory information was read, acknowledged, and understood by new team members.