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Dianne S
@dianne76018
Manager, Client Communications and Content Creation
Stati Uniti
Chi sono
I'm a corporate communications professional with 12 years of experience at a major airline, where I wrote and edited executive messages, employee communications, newsletters, and company announcements. As a published author and experienced editor, I help clients improve clarity, tone, structure, and impact while maintaining their unique voice. Whether you need an important email polished, a leadership message refined, or content professionally edited, I'll deliver clear, engaging, error-free communication.
Competenze
Dianne S
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Revisione
I will professionally edit your business communications
editing copy
I will proofread and edit your blog posts, articles, and business documents
Esperienza lavorativa
American Airlines
Full time • 5 yrs 4 mos
Analyst - IOC Internal Communications & Engagement
Jul 2022 - Dec 2024 • 2 yrs 5 mos
Responsible for internal communications and engagement strategies within the Integrated Operations Center (IOC). Focused on streamlining messaging and enhancing employee engagement through targeted communication initiatives.
Customer Experience Engagement & Communications Specialist
Apr 2018 - Jun 2020 • 2 yrs 2 mos
Managed all communications and engagement for global customer service training programs. Maintained editorial calendars and collaborated with departments to ensure consistent messaging across the network. Wrote talking points for senior leadership and managed feature stories and blogs on the internal Jetnet site.
Specialist - Communications & Engagement
Jul 2017 - Apr 2018 • 9 mos
Managed communications for recognition programs including the Customer Cup and Airport All Star awards. Developed brand-appropriate content for digital platforms and increased readership on internal sites by 1014%. Wrote executive communications and talking points for Senior Vice Presidents.
