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IT Support Specialist, Windows and Remote Technical Support
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IT Support & Infrastructure Specialist
EY • Full time
May 2014 - Sep 2025 • 11 yrs 4 mos
Experienced IT professional providing technical support and troubleshooting in a large corporate environment. Strong background in Windows systems, Active Directory, user account management, software troubleshooting, incident resolution and ServiceNow. Experienced in diagnosing technical issues, supporting IT operations and working with technical teams to restore services and minimize downtime. Focused on practical problem-solving, clear communication and delivering reliable technical support.