
difenco
Dubai Freezone company registration sollutions
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Meydan Free Zone • Full time
Aug 2024 - Aug 2026 • 2 yrs
As an SME in Client Experience, my role was to resolve issues faced by clients who were stuck during company formation, immigration card, visa, and other Free Zone application processes. I assisted hundreds of clients from across the globe in successfully obtaining their business licenses, visas, immigration cards, and other related services. My responsibilities included meeting clients both physically and virtually to understand their requirements, guiding them through the process, and assisting with the preparation of complex documentation. I also handled applications from the backend, reviewed and processed submissions, addressed issues and missing requirements, and coordinated the necessary steps to move applications forward and get them successfully released.