Dilnawaz

Administrator

Greenfields Real Estate • Freelance

Oct 2024 - Present • 1 yr 11 mos

Real Estate Marketing & Operations Expert | Admin • Management • Marketing • Research I play a key role at Greenfields Real Estate, managing operations, marketing, research and administration. I’ve worked across residential, land, and commercial real estate departments, gaining well-rounded experience in property listings, marketing, administration, lead generation, client communication, compliance, and workflow coordination. With strong organizational skills and expertise in CRM systems and process management, I support agents and leadership in maintaining efficiency, consistency, and a high standard of service across all aspects of the business. I’ve successfully created high-performing listing content, email campaigns, and social media marketing that improved engagement and response rates. I also act as a central coordination point—supporting agents, directors, and clients while ensuring workflows run smoothly and compliance requirements are met. My expertise includes real estate copywriting, property listing & promotion, office management, CRM management, admin support, marketing, social media marketing & management, and workflow coordination. I bring a structured, reliable, and solution-focused approach to every project. For Fiverr clients, I provide business-focused solutions that save time, improve communication, and enhance your brand presence. Whether it’s a listing, management, or full marketing support, I ensure quality, clarity, and results.

Administrative Assistant

Jones Realty Co. • Full time

Sep 2021 - Feb 2026 • 4 yrs 5 mos

Role Overview: Provide comprehensive administrative, operational, and marketing support to a busy real estate team, ensuring smooth office operations, effective client communication, and efficient transaction management. Key Responsibilities: - Managed full CRM systems for sales and rental listings, ensuring accurate records, follow-ups, and pipeline tracking. - Coordinated MLS listings, property details, photos, and marketing materials. - Handled transaction coordination from listing to closing, including contracts, rent & sales entries, and commission tracking. - Assisted in lead management: qualification, assignment, follow-ups, and investor communication. - Created and executed email marketing campaigns and automated follow-up sequences for clients and prospects. - Conducted market research, CMAs and property trend tracking. - Managed social media accounts, posting property listings, marketing campaigns, and client engagement initiatives. - Provided remote office support, including database generation & organization, client correspondence, scheduling appointments, and ensuring smooth workflow between agents, marketing, and admin teams. - Assisted in project management and team coordination, using tools like ClickUp, Google Workspace, and CRM dashboards. - Supported cold calling, appointment setting, and client outreach initiatives. Key Achievements: - Streamlined CRM and lead management processes, reducing missed follow-ups. - Implemented automated email campaigns, increasing client engagement and lead conversion. - Organized and maintained comprehensive property databases for sales and rentals, improving reporting and efficiency. - Successfully coordinated multiple property closings, ensuring timely execution and accuracy of documentation. - Enhanced social media engagement and lead generation through consistent content posting and AI-assisted marketing.