Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Dobromir S
@dobrofreelance
Team Lead Manager
Bulgaria
Bulgaro, Inglese, Olandese
Chi sono
Hello! I'm Dobromir, a reliable and detail-oriented freelancer with experience in customer support, testing, and online tasks.
I specialize in:
• Website and app testing
• Customer support tasks
• Data entry
• Quick online tasks
• Bulgarian language services
I am responsive, professional, and ready to start immediately. My goal is simple - deliver accurate work and make clients satisfied.
Let’s work together!
Competenze
Dobromir S
offline •
Consulta i miei servizi
Collaudo di software
I will test your website or app and give detailed feedback
Revisione e riscrittura
I will rewrite your email or message professionally in 24 hours
Esperienza lavorativa
ResultsCX
Full time • 3 yrs 7 mos
Team Lead Manager
Aug 2024 - Jul 2025 • 11 mos
Led a customer support team, ensuring high-quality service delivery and adherence to internal standards. Monitored ticket handling, reviewed agent performance, and provided structured feedback to improve efficiency and customer satisfaction. Assisted in workflow organization and daily operations to maintain consistent support quality and timely responses.
Customer Service Representative
Dec 2021 - Aug 2024 • 2 yrs 8 mos
Provided customer support via email and chat, assisting customers with account, service, and technical inquiries. Maintained fast response times, accurate communication, and professional tone while following company procedures and quality guidelines. Contributed to positive customer experience through problem solving and clear communication.
LOGISTIC EMPLOYEE
Calvin Klein Logistics • Full time
Jul 2020 - Nov 2021 • 1 yr 4 mos
Supported logistics operations, ensuring accuracy, organization, and timely task execution within a structured workflow environment.
