Muhammad Usman

UI/UX Designer

Fiverr • Freelance

Aug 2024 - Present • 1 yr 9 mos

As a UI/UX Designer, I lead end-to-end product design for SaaS platforms, CRM systems, analytics dashboards, and enterprise web applications. I work with startups and established businesses to transform complex product ideas into scalable, conversion-focused digital experiences. My expertise includes designing multi-role SaaS dashboards (Admin, Manager, User), Sales CRM ecosystems (lead management, pipeline tracking, reporting), HRMS platforms, subscription billing systems, ERP modules, and AI-powered analytics interfaces. I specialize in structuring information architecture for data-heavy platforms and creating intuitive workflows that improve user efficiency and reduce cognitive load. I manage the full design lifecycle — from product discovery, competitor analysis, user journey mapping, and wireframing to high-fidelity UI design and scalable design system creation. I ensure all interfaces are responsive, developer-ready, and optimized for usability, performance, and business growth. Over the years, I have delivered 600+ UI/UX projects across SaaS, FinTech, E-commerce, EdTech, and B2B platforms, helping clients improve onboarding flows, increase conversion rates, and streamline operational dashboards. Key Expertise: • SaaS Product Design • CRM & ERP Interface Design • Data Visualization & Analytics Dashboards • Design Systems & Component Libraries • UX Audits & Conversion Optimization • Multi-tenant & Role-based Platform Design Tools: Figma, FigJam, Adobe XD, Prototyping Tools, UX Research Frameworks

UX Consultant – SaaS & CRM

Eleken • Full time

Mar 2023 - Aug 2024 • 1 yr 5 mos

Worked with 50+ global startups and enterprises in: SaaS analytics tools CRM platforms HR management systems E-learning SaaS AI automation dashboards Services Provided: Complete UX audits SaaS dashboard redesign CRM usability optimization Design system creation Growth UX & A/B testing design Improved client ROI through conversion-focused UX design.

Lead UI/UX Designer

HeyBuddyClub • Full time

Feb 2022 - Jan 2023 • 11 mos

Designed core app experiences for The Growth Network, focusing on Mobile Application Design. Worked closely with developers to ensure pixel-perfect implementation. Delivered high-fidelity prototypes and interaction models for stakeholder review. Boosted app retention through UX improvements and gamification elements.