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dynamiconcepts

Fadhilat Y

@dynamiconcepts

Customer Support, CRM, Live Chat Support

Nigeria
Inglese, Francese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Overwhelmed by endless emails, missed appointments, unorganized CRM records, or customer inquiries that are slowing down your business? Imagine having a reliable Virtual Assistant who keeps your operations organized. I'm Fadhilat, a results-driven Virtual Assistant, Customer Support Specialist, and CRM Expert with 2+ years of experience helping entrepreneurs. Successfully managed 80–120 customer interactions per shift, resolved 100+ customer inquiries daily, maintained a 96% Customer Satisfaction (CSAT) score, achieved a 95% First Contact Resolution (FCR) rate, reduced response times by 35%. ... Continua a leggere

Competenze

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dynamiconcepts
Fadhilat Y
offline • 

Consulta i miei servizi

Gestione store e-commerce
I will be your general virtual assistant

Portfolio