e
edgarrido

Edgar G

@edgarrido

Customer Support Specialist

Messico
Spagnolo, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Bilingual Customer Support Specialist with experience in high-volume call center environments supporting U.S. clients. I am skilled in resolving customer issues, handling account inquiries, and delivering efficient and empathetic service. I am comfortable working with CRM systems, scheduling tools, and remote collaboration platforms.... Continua a leggere

Competenze

e
edgarrido
Edgar G
offline • 
Tempo di risposta medio: 2 ore

Consulta i miei servizi

Traduzione
I will professionally translate english to spanish and spanish to english manual
Assistenza clienti
I will provide professional bilingual customer support in english and spanish

Esperienza lavorativa

Teleperformance

Customer Support Agent

Teleperformance

Jun 2024 - Aug 20251 yr 2 mos

Supported customers of a major U.S. rental car company handling reservations, extensions, and billing inquiries. Resolved service issues while maintaining strong customer satisfaction. Collaborated with team members to resolve complex cases and improve response times.