Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Elena Worbis
@elena_worbis
Customer Service Specialist and Travel Support Specialist
Messico
Spagnolo, Inglese
Chi sono
I'm a bilingual professional (English and Spanish) with over 11 years of experience in customer service, travel support, and client communication.
My professional background includes working for American Airlines as a Reservation and Customer Sales Agent, where I assisted customers with flight reservations, itinerary changes and travel inquiries.
I can help with customer support, email support, live chat assistance, travel planning, itinerary creation, and administrative tasks. I am detail-oriented and organized.
Competenze
Elena Worbis
offline •
Consulta i miei servizi
Pianificazione viaggi
I will create a personalized travel itinerary for your trip
Portfolio
Esperienza lavorativa
Self Employed
Lavoratore autonomo • 6 yrs 5 mos
Freelance Travel Agent
Mar 2023 - Present • 3 yrs 4 mos
Travel itinerary planning and development. Proficient in travel quotation and booking platforms. Sales of airline tickets, cruises, hotel accommodations, car rentals, and other travel services. Design of promotional flyers and social media marketing materials.
Freelance Graphic Designer
Jan 2020 - Feb 2023 • 3 yrs 1 mo
Designed flyers, brochures, and promotional materials for print and digital media. Created engaging graphics for social media. Developed branding elements and visual content tailored to client needs.
Reservation Agent, Customer Sales Agent
American Airlines • Full time
Jun 2017 - Dec 2019 • 2 yrs 6 mos
Assisted customers with flight reservations, ticketing, itinerary changes, and travel-related inquiries. Resolved customer issues while maintaining high service standards. Managed high-volume interactions in a fast-paced call center environment.
