
Ellen
Public Health Graduate
Competenze

Consulta i miei servizi

Esperienza lavorativa
Administrations Operator Volunteer
KNUS
Mar 2026 - Present • 7 mos
• Operational Management: Supported administration and daily operations for knus.io, a prominent UK mental health peer-coaching chat network Upwork Resources. • Data & Logistics Coordinating: Handled data organization, project tracking, and logistics to ensure smooth service delivery and resource deployment Upwork Resources. • Healthcare Compliance: Maintained absolute data confidentiality and process standards required for a highly regulated mental health support platform Upwork Resources Upwork Connects Guide.
Campaign Volunteer
British Heart Foundation
Sep 2025 - Present • 1 yr 1 mo
Coordinated administrative workflows for a high-impact national health campaign, directly communicating with external stakeholders to verify registration statuses. Managed meticulous data entry and verification pipelines for a national asset database, ensuring strict compliance with data integrity and protection standards. Audited local areas to identify and correctly register public defibrillators.
Visitor Services Assistant
National Trust
Sep 2022 - Sep 2026 • 4 yrs
Delivered exceptional customer service and logistics management for 700,000 international visitors annually, smoothly navigating fast-paced, high-pressure environments. Communicated clearly and sensitively with visitors from diverse cultural and linguistic backgrounds, strengthening cross-cultural communication and service delivery skills. Assisted vulnerable visitors with accessibility needs.