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elmanojunior

Christian M

@elmanojunior

Multilingual Virtual Assistant Canva Designer Customer Support Expert

Romania
Rumeno, Inglese, Francese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Motivated and results-driven young professional with strong remote work experience in customer support, moderation, administration, and digital assistance. Over 5 years of experience working in an international online environment for a private US-based gaming company, progressing from Moderator & Support to Executive Administrator. Excellent communication skills, multilingual abilities, strong PC knowledge, and the ability to work under pressure while maintaining professionalism and efficiency. Reliable, organized, fast learner, and focused on delivering high-quality results in remote teams.... Continua a leggere

Competenze

e
elmanojunior
Christian M
offline • 
Tempo di risposta medio: 18 ore

Consulta i miei servizi

Assistenza generale
I will be your professional virtual assistant for customer support tasks

Esperienza lavorativa

Gameloft

Executive Administrator Support Manager

Gameloft • Full time

Sep 2021 - Apr 20264 yrs 7 mos

Executive Administrator / Support Manager Los Angeles Airways Game Remote | United States 2021 – 2026 Promoted internally from Moderator & Support Agent to Executive Manager resulting final position in Executive Administrator due to performance, leadership, and communication skills. Main Responsibilities: 1. Managed customer support requests through chat and internal systems 2. Solved user issues professionally and efficiently 3. Moderated online communities and maintained platform standards 4. Supervised team members and delegated tasks 5. Assisted management in operational decisions 6. Handled escalated conflicts and sensitive cases 7. Managed internal communications and workflow organization 8. Ensured smooth daily operations in a remote environment 9. Trained and guided newer staff members Key Achievements: A) Promotion through multiple internal roles B) Trusted with executive-level responsibilities C) Recognized for professionalism and problem-solving