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elsarianta

Rizki T

@elsarianta

Customer Support Email and Chat Specialist

Indonesia
Inglese, Indonesiano
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi, I’m a reliable Virtual Customer Support Specialist helping businesses manage email and live chat professionally. I specialize in: Inbox and ticket management Live chat support CRM data entry and organization Customer follow-ups Daily admin support I use tools like HubSpot to keep communication organized and customers satisfied. I’m detail-oriented, responsive, and flexible with working hours. My goal is to help businesses improve response time and create a smooth customer experience.... Continua a leggere

Competenze

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elsarianta
Rizki T
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza clienti
I will customer support email and chat specialist
A partire da15 USD / progettoMaggiori dettagli

Esperienza lavorativa

Telkomsel

Customer service representative

Telkomsel • Full time

Feb 2021 - Jan 2022 • 11 mos

Handled customer inquiries via phone and email Resolved complaints professionally and efficiently Maintained high customer satisfaction Managed high-volume customer interaction in a fast-paced environment