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elvamassimba

Elva Massimba

@elvamassimba

French Customer Support Specialist and Virtual Assistant

Marocco
Francese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
French native customer support specialist with 13 years of experience in call centers. I handle email, chat and phone support, order tracking, complaints and after-sales service. Organized, reliable and 100% remote-ready. I help entrepreneurs and small businesses deliver professional French customer support so they can focus on growing.... Continua a leggere

Competenze

e
elvamassimba
Elva Massimba
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Messaggistica ed email
I will be your french VA for admin, customer support and CRM
A partire da15 USD / progettoMaggiori dettagli
Messaggistica ed email
I will provide french ecommerce customer support and order tracking
A partire da15 USD / progettoMaggiori dettagli

Esperienza lavorativa

Self_Employed

Customer Service Advisor

Self Employed • Full time

Jan 2011 - Present • 15 yrs 6 mos

Handling inbound and outbound calls, email and chat support, order tracking, complaint management and after-sales service for French-speaking customers. Using CRM tools including Salesforce, Zendesk, HubSpot and Diabolo.