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Mike Newman
@emeeensr
Your Budget Friendly Virtual Assistant for Daily Admin Tasks
Stati Uniti
Chi sono
Detail-oriented Virtual Assistant with a strong background in government admin roles. I previously managed remote taxpayer resolutions for the IRS and currently guide applicants through complex Medicaid eligibility processes. I specialize in reviewing paperwork, identifying errors, managing data, and solving clerical problems. Years of remote work have made me highly disciplined, independent, and efficient. I bring government-level accuracy and confidentiality to your admin, data entry, and assistant tasks—at highly budget-friendly rates. Let's streamline your workflow today!
Competenze
Mike Newman
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza generale
I will be your affordable virtual assistant for admin tasks
Esperienza lavorativa
Eligibility and Financial Determination Specialist
Innovage Consulting • Full time
Apr 2025 - Present • 1 yr 2 mos
As an Eligibility and Financial Determination Specialist at InnovAge, I manage the critical enrollment pipeline by auditing financial documentation and determining Medicaid eligibility for prospective participants. I serve as the primary liaison between families, case managers, and state agencies to secure funding, resolve coverage discrepancies, and ensure full compliance with PACE regulatory guidelines. I review financial data to assess Medicaid and PACE program eligibility. I guide prospective families through the complex state assistance application process. I coordinate with state agencies to expedite application approvals and resolve issues. I audit participant files regularly to ensure continuous enrollment and compliance. I minimize financial risk by preventing coverage lapses and identifying billing sources.
IRS Collections Contact Representative
United States • Full time
Jun 2024 - Apr 2025 • 10 mos
As an IRS Contact Representative specializing in collections, I served as a frontline financial resolver, working directly with taxpayers who had past-due tax liabilities to establish viable resolution plans. I evaluated complex financial statements, interpreted tax laws, and negotiated structured installment agreements or hardship statuses to secure government revenue while keeping taxpayer financial stability in mind. I interviewed taxpayers to analyze their income, assets, and overall financial health. I established payment plans including installment agreements and Offer in Compromise solutions. I resolved past-due accounts by advising taxpayers on legal obligations and collection alternatives. I interpreted tax codes to accurately explain penalties, interest fees, and compliance actions. I de-escalated stressful calls using empathetic, clear communication to guide taxpayers toward compliance.
