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Tech Virtual Assistant, GoHighLevel Admin, GHL Funnel, Website, CRM Manager
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GHL CRM Manager & Tech Support Specialist
GHL.Solutions • Part time
Jul 2023 - Mar 2026 • 2 yrs 8 mos
Supported the backend operations, automation systems, and digital infrastructure for a health and wellness coaching business focused on high-achieving professionals. Responsibilities & Contributions: - Built and managed landing pages, forms, automations, and workflows inside GoHighLevel. - Created onboarding systems, intake forms, segmentation workflows, and client communication systems. - Managed CRM organization, tagging systems, and contact segmentation for health coaching programs and newsletters. - Supported email marketing campaigns, nurture sequences, and automation workflows. - Assisted with setup and technical operations for webinars, registrations, virtual events, and coaching systems. - Integrated tools and platforms to streamline backend operations and reduce repetitive administrative work. - Managed website updates, forms, scheduling systems, and client-facing backend experiences. - Used AI tools strategically to improve workflow speed, content production, research, and operational efficiency. - Supported troubleshooting for forms, automations, CRM workflows, and client onboarding systems. - Coordinated operational tasks and communication across multiple moving projects. Key Achievements: - Improved onboarding and lead segmentation processes using automation and tagging systems. - Streamlined backend workflows that reduced manual admin tasks and improved client communication efficiency. - Helped organize operational systems supporting coaching programs, newsletters, and live virtual events.